Finally, I got ahold of a real person who would talk to me. Kind of. She said she'd have an executive call me...
Instead, they come to my house, unannounced and when I am not home, leave a flyer with a phone number...
So, I call again. After much haggling, I manage to find out what paperwork my friend needs to sign up for the modem. My friend won't be home Thursday, can they come Friday? No problem...
Friday comes. And goes. Monday goes. Tuesday goes....
Enough is enough. More expensive or not... Clunkier or not.... Reliance it is. Sheesh. Here I am begging them to take my money, and they don't want it.
I'll let you know how the Reliance thing goes.











