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Ticket Reservation - !need Help!


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4 replies to this topic

#1 Heike

Heike
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Posted 23 April 2007 - 08:42 PM

:grin: Hello!  ^_^

I have just tried to buy a train ticket by Internet.
I wanted to pay by VISA card of my German savings bank.
I selected the Citibank as Gateway since the Citibank is everywhere in the world.  
However, the Citibank and my German savings bank probably do not work with each other.
The booking is put down under "failed Payments" now:

.................................................................
Total Amount:       Rs.163.0

Total Availability at     IST  20:09
AVAILABLE- 0006   SL
Note: This availability is for all berths,not of your prefered berth type.As tickets are booked throughout the country across PRS counters, any confirmed status shown above may decline into RAC/Waiting List Status, while your payment is being processed.  
    
Payment Options : Choose one of the option and click on continue booking  
    
Note: If for any reason, the reservation output details are not displayed on your screen after you have made payment, please check the details in "Booked Tickets" under "Booking History" in left navigation bar. You may also check your mail for the details of your booking. You are also advised to contact IRCTC before trying to book your ticket again.  
You have chosen to pay using the Citibank Payment Gateway.
Please provide your Credit Card Information.

(This information is passed on to the payment gateway securely using 128 bit SSL mode. No credit card information is captured/stored by IRCTC. Once the payment is authorized you will automatically proceed with the booking confirmation)
Credit Card .No :    
Credit Card Expiry :    Month:010203040506070809101112& Year:2006 2007 2008 2009 20102011 20122013 20142015 2016 2017 2018 2019 2020
CVV Number :    
.    You are being redirected to process your payments...
    
Click here to replan your journey before making payment

....................................................

I have tried to amend Gateway.
I pushed the button "buy" -  no more reaction!  
What now?    

There is nothing under "booked tickets"!
There is nothing under "booking history"!
I hav'nt got a E-Mail!  

Thank you for your help

Heike

#2 iwanttogoback

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Posted 24 April 2007 - 05:37 PM

bump.
just is.

#3 Heike

Heike
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Posted 24 April 2007 - 07:19 PM

I tried it just once again.
Have my ticket!

Heike    :lol:

#4 cyberhippie

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Posted 24 April 2007 - 07:36 PM

The online booking is a bit leaky and sometimes it just doesn't work. Try enabling cookies in your browser and use the ICICI payment gateway this is rumored to work the best!
Failing that you can just book using another browser!

Whoops missed your last post Heike, congratulations and enjoy your trip!

#5 dzibead

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Posted 25 April 2007 - 06:47 AM

View Postcyberhippie, on Apr 24 2007, 07:06 AM, said:

... and enjoy your trip!
I'm looking forward to more of your photos!
"Nearly all men can stand adversity, but if you want to test a man’s character, give him power." - Abraham Lincoln